How long will it take for my number to transfer over?

If you request the transfer before 5pm, your number will be with us the next working day. If your request is made after 5pm, it'll take 2 working days.

For example:

  • If you send your request at 4pm on Thursday, your number will be with us by Friday evening.

  • If you send your request at 6pm on Thursday, your number will be with us on Monday.

Remember: we can't transfer numbers on bank holidays. If there's a bank holiday in the days following your request, it may take a little longer.

What happens if my number doesn't transfer over on my chosen day?