I manage a Vodafone account for my child/dependant. How do I transfer them to VOXI?

If you're a Vodafone Pay as you go or Pay monthly customer, you can contact us to transfer your number(s) to VOXI.

You'll be asked some security questions about the account. Next, you'll need to provide the date of birth and payment details to set up your child/dependant's own VOXI account.

You'll both need to be available on the call to confirm the changes. Once we've entered all your details, the switch to VOXI should happen immediately but can take up to 24 hours.

Once the VOXI account is set up, you'll need to sign in to My Account on voxi.co.uk, choose a recurring 30-day plan and enter the card details you want to use to pay for the VOXI plan. If your child/dependant doesn't have a payment card, you can use your own card.