How long can I roam for?

If you're travelling abroad in our Europe Zone, you'll need to purchase a European Roaming Pass. However these are only meant for temporary, occasional periods abroad such as holidays and short trips.

We may apply extra charges if we see that you're using your phone abroad for a longer period of time than we would consider as fair.

If you use your phone abroad in our Europe Zone (Zones A or B) for 62 or more days in a four-month period, and your usage in those destinations is more than your usage in the UK, we'll send you a warning email or text.

If your roaming usage continues after 14 days of us sending you a warning message, you may be charged the following extra charges to use your phone in our Europe Zone:

  • Calls: 3p a minute

  • Texts: 1p each

  • Data: £3.13 for each 1GB

You will need to top up your account if you wish to continue using your phone abroad. Don't worry - you'll still be able to receive calls and texts while abroad in your inclusive roaming destinations at no extra cost.

If you are not happy with these new changes, you can pause your plan or cancel at any time through your VOXI account online.