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Top 5 questions & answers

What does unlimited mean?

Unlimited means unlimited use in the UK. With Unlimited Social Media on all plans, you get unlimited use of these social apps and websites in the UK without eating your data: Snapchat, Instagram, WhatsApp, Facebook, Twitter, Pinterest and Facebook Messenger. Anything else you do online, such as browsing websites, sending emails and using maps comes out of your general data.

With Unlimited Music, you can stream your favourite music on the following music apps, without it eating into your data: Spotify, Apple Music, Amazon Music, Napster, Deezer, TIDAL, Primordial radio.

With Unlimited Video plans, you can stream as much as you like on YouTube, Netflix, Prime Video, My5 all without eating your data. Subscriptions to these services are not included.

To keep your Unlimited Social Media, Unlimited Music and Unlimited Video active, you must have some general data left. The same goes for any video or music passes you have. Making and receiving voice & video calls are not included on your Unlimited Social Media.

For more info & terms: voxi.co.uk/terms

Can I tether with my VOXI plan and extras?

You can tether another phone, laptop or tablet to your phone and your unlimited social media will still apply when using those apps or websites on the other device. The same goes for the apps and websites included in your unlimited video and music passes.

How can I bring my number to VOXI?

You can bring your number after receiving VOXI SIM and activate account. You can find out how to port by going to Settings from your account.

If you are Vodafone customer:
On Pay as you go, you can bring your number without ordering a VOXI SIM card
If you are a Pay monthly customer, please contact the Vodafone support team on 08080 408 408 to see what options are available.

How do I pay for VOXI?

Your VOXI plan is a simple online subscription – you just create an account and select a valid payment method. Payment will be taken every 30 days, when your chosen plan and extras refresh. You can opt out at any time.

How do I set up my phone for using data?

You'll need to update your settings.

  1. Connect to WiFi and text WEB to 40127 (free from your VOXI mobile).
  2. You'll receive a text to let you know your settings are on their way.
  3. You'll receive a second text containing the settings - simply follow the instructions and save the settings to complete the setup.
VOXI by Vodafone

The mobile network with
Unlimited Social Media


© 2024 Vodafone Limited, trading as VOXI is authorised and regulated by the Financial Conduct Authority for consumer credit (Financial Services Registry No.712210). Registered in England, Registered No.1471587 Registered office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Vodafone Limited, trading as VOXI acts as a credit broker and not a lender, exclusively for PayPal Credit. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. Terms and conditions apply. Credit subject to status, UK residents only, PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.

VOXI has been recognised as a Which? Recommended Provider for Mobile Networks (April 2022, April 2023 and April 2024). Which? is an independent consumer body and makes recommendations based exclusively on test and survey results. For more information, see here.

Savings on handsets: From 12/07/2024 – 22/08/2024, subject to availability at advertised price, Samsung S23 128GB: Was £756, now £486, save £270. Samsung S23 256GB: Was £810, now £540, save £270. From 17/7/2024 – 6/8/2024 subject to availability at advertised price, Google Pixel 7a 128GB: Was £460.80, now £349.20, save £111.60. Google Pixel 8 Pro 128GB: Was £1072.80, now £766.80, save £306. Google Pixel 8 Pro 256GB: Was £1137.60, now £831.60, save £306. Motorola Razr 50 Ultra 512GB: Intro Price £741.60, then £1000.80 from 25th July. Honor 200 Lite: Intro Price £244.80 then £298.80 from 25th July. New customers must buy min. £10 Sim plan. Pay in full or by PayPal Credit in 12/24/30/36 months. Subject to status & credit check. 18+ UK resident. See ‘payment breakdown’ for more details. New customers must buy with min. £10 Sim Plan. You cannot partially return an order; if you purchase both SIM and handset together and wish to return within 14 day cooling off period, you must return both. Eligibility, terms & conditions apply: voxi.co.uk/terms

*VOXI Extra 25GB and Extra 50GB data offer on selected plans: Offer ends 01/08/2024
£10 plan was 20GB, now 45GB. £12 plan was 25GB, now 75GB. Offer data allowance will continue until you change or cancel your plan. Subject to 20GB roaming fair use with Roaming Pass. UK apps and websites only. Terms apply: voxi.co.uk/terms