Do you have an app, service or product that’s a perfect fit for one of VOXI’s unlimited data passes? We’re always on the hunt for new partners, and we want to hear from you.
Any content or service provider can join a VOXI pass as long as it fits into one of the pass definitions below and meets our technical and legal requirements. VOXI passes give customers unlimited access to your app without using up their data. They’ll be covered by our unlimited data, so they can use it as much as they want at no extra cost.
Is it a match?
To partner with us, your app or service must match one of our four categories. These correspond to VOXI’s passes, which give customers unlimited use of different types of apps, websites and their content without using their data.
Social
Customers mainly use the app/service to create, maintain or develop social connections, network and share content within a personal community. Types of shared content are mixed, covering websites, text, photo, music or video.
Examples: Facebook, Twitter
Music
Customers mainly use the app/service to listen, find and stream audio music content.
Examples: Spotify, Apple Music, Soundcloud
Chat & communicate
Customers mainly use the app/service to communicate one to one or to a closed group by text/picture/ voice/video messages or through voice or video with online calls. Contents are mainly text and pictures.
Examples: WhatsApp, Facebook Messenger
Video
Customers mainly use the app/service to search and watch streaming videos or to upload video content. Examples: Netflix, Amazon Video
Examples: Netflix, Amazon Video
How it works.
We need a way to identify your app or service
VOXI needs to identify your service on our network so we can classify it as one of the services included in the offer.
We do this based on the parameters of how your service is delivered. This can be as simple as identifying the domain used for your service (e.g. www.yourservice.com), or the IP addresses of the servers delivering it (e.g. 10.1.1.1). The important point is that these parameters must allow your service to be uniquely identified.
We don’t need to know anything about what your customers are actually sending or receiving while using your service - we only need to identify the specific packets of data belonging to your service so we can assign them to the correct service pass.
Keep us up to date on changes to your app or service
Once we have this technical information we’ll work with you to accurately identify your service. As well as getting this right at the start, it’s important that you tell us about any future changes to your technical information, so we can incorporate these and customers continue to enjoy the best service possible.
Becoming a partner.
Matched with one of our categories? Nice one - you can apply to partner with VOXI.
Here’s the process.
Submit application
1. You’ll apply by uploading basic info about your app/service/product.
2. You’ll accept the app content restriction terms set by VOXI.
3. We’ll check your application, based on the requirements mentioned.
4. If it’s accepted, we’ll get in touch to agree which category your app fits into.
5. We’ll both sign a partnership agreement to work together.
Testing
6. We’ll ask you for all the technical info we need to test your app.
7. We’ll ask you for all the info we need to recognise third party app content.
8. As part of the testing process we’ll test whether points 6 and 7 have been met.
Publication
9. Your app will be included in the next VOXI rollout/release
10. We’ll agree on any use of your brand.
11. You’ll provide any tech support needed when you join the VOXI lineup, as according to our agreement.
FAQ
As long as your app, service or product fits into one or more of our categories it can join VOXI.
It also needs to meet our legal and technical requirements.
We currently have four core categories for apps: social, chat & communicate, music and video.
Categories are defined by general customer perception of the app, key functionalities of its service and by the most common patterns of use.
Yes. VOXI reserves the right to change the list of apps in our categories.
Don’t let that stop you :-)
If your app doesn’t fit any of the existing categories, please apply anyway. We can introduce new categories in the future.
Only data use directly associated with the app or website is covered by VOXI’s unlimited data for passes. If your app acts as a platform for content, it has to be hosted by you – any externally hosted content won’t be covered by unlimited data and will instead come out of a customer’s data allowance if they open it.
If your app or service is based on a subscription or one off payment, customers will still need to pay you for that as normal.
Sorry to hear your app didn’t make the cut this time.
Apps are rejected if they don’t fit any of our categories, or don’t meet our basic tech and legal requirements.
The time needed for testing depends on the complexity of your app. We’ll give you a rough estimate of how long we’ll need when we get to the testing stage.
If you’d like your app to join the VOXI lineup, please fill in the form at the bottom of this page.
Data traffic
Only data stored and transferred from the servers of the app owner is covered by VOXI’s unlimited data and excluded from the customer’s own data traffic. Any data that’s not stored on the partner servers will still use the customer’s data allowance - for example, if a video is hosted on a different platform.
If a customer runs out of data on their VOXI plan, unlimited use of passes will also stop. This is because customers must have at least some data left for unlimited to work.
Partners
Anyone can apply to have their app, service or product partner with VOXI. Apps must match at least one of our categories and meet the main tech and legal requirements. You’ll need to sign our standard terms and conditions as well.
All customer handling tasks linked to VOXI passes will be managed by VOXI, while the customer care tasks linked to the operation of your app or service will be managed by you.