Student Sim-Only Terms

1. How do I redeem my free month?

When you select a plan, you’ll be asked to create a VOXI account and enter your voucher code to claim your free month. You’ll also be asked to add a payment method to your account so your plan can renew after your free month – but you can cancel anytime. Once you’ve inserted your SIM into your phone and switched it on, your 30 days will start and you’ll be ready to go.

2. How do I get a voucher code?

You should have received a code either from a promotional SIM pack, UCAS or UNiDAYS. If you don’t have one, sign into your UNiDAYS account and search for VOXI.

3. What happens after my free month?

After your free month, your plan will renew and the payment method on your account will be charged. You can keep track of your usage and renewal date by signing into your VOXI account, and you can also change, pause or cancel your plan anytime. If you do this before your plan renews, you won’t be charged.

4. Can I keep my number when I join VOXI?

You'll get a new number when you join VOXI - but if you want to keep your current number, you can have it transferred over easily. To do this, sign into your VOXI account and go to the 'transfer number' section. You'll be asked to enter your PAC code and choose a transfer date.

5. What does unlimited mean?

Unlimited means unlimited use in the UK. With Unlimited Social Media on all plans, you get unlimited use of these social apps and websites in the UK without eating your data: Snapchat, Instagram, WhatsApp, Facebook, Twitter, Pinterest and Facebook Messenger. Anything else you do online, such as browsing websites, sending emails and using maps comes out of your general data. With Unlimited Music, you can stream your favourite music on the following music apps, without it eating into your data: Spotify, Apple Music, Amazon Music, Napster, Deezer, TIDAL, Primordial radio. With Unlimited Video plans, you can stream as much as you like on YouTube, Netflix, Prime Video, My5 all without eating your data. Subscriptions to these services are not included. To keep your Unlimited Social Media, Unlimited Music and Unlimited Video active, you must have some general data left. The same goes for any video or music passes you have. Making and receiving voice & video calls are not included on your Unlimited Social Media.

  1. This Offer will run to and from the times specified on the correlating social media post (the ‘Offer Period’).

  2. The Offer is to win VOXI branded merchandise (the ‘Prize’). One entry per individual per competition.

  3. Competition instructions to enter, will vary according to social media channel/competition.

  4. You must have entered the competition and received a direct message from VOXI to claim prize.

  5. Winners will be chosen at random. Winners will be contacted via direct message on the relevant social media channel. Winners must respond to message within 48 hours to confirm receipt and provide information.

  6. This Offer is only open to UK residents.

  7. Prize will be sent to address given by the winner. We aim to dispatch prize within 2-5 working days.

  8. In the event of fraud, abuse, and/or an error affecting the operation of the Offer, we reserve the right to end or suspend the Offer and amend these terms & conditions.

  9. Prize may vary depending on stock or season. Subject to availability.

  10. We reserve the right to substitute the Prize for an alternative of similar value. The Offer is non-transferable, non-exchangeable and non-refundable.

  11. We will process the information you provide in relation to this promotion for the purposes of running this promotion, to contact you if you win and to provide and tailor our products and services to you. If you are a winner, unless you object, we may publish or make available your details if requested to demonstrate that a valid award took place. For some promotions, we may also use your entry, your name, your social media username and/or photos for promotional purposes including for display on our social media channels and other marketing materials. We will only send you future marketing in accordance with your marketing preferences. For more information on how VOXI processes personal data, please see: