Skip to main content
  • Phones
  • SIM only
  • Activate SIM
  • Why VOXI
  • Get up to £20
  • Help
  • Home
  • Support Home
  • Products

Products

Explore VOXI phones, SIMs, plans and extras. Discover flexible mobile products and services designed to keep you connected.

Device issues

My phone is broken, now what?

What do I do if my phone or accessory is faulty?

eSIM

How do I pick my VOXI number as my primary mobile number?

Can I switch between physical SIM and eSIM?

I didn't receive my email with the QR code?

What happens if I delete my eSIM?

How do I set up my eSIM?

How do I transfer my VOXI eSIM from one device to another?

Can I use my eSIM abroad?

How do I move to eSIM on an iPhone?

What is an eSIM and how do I get one?

Phones

Can I get phone insurance from VOXI?

Do I need to have a VOXI SIM to purchase a phone from VOXI?

What is included with refurbished phones?

How do I find my mobile number?

Can I upgrade my phone before my 30 months end?

How can I buy a phone from VOXI?

What checks do refurbished phones go through?

What's a refurbished phone?

Can I bring a Vodafone phone over to VOXI?

PSTI

How are VOXI complying with the PSTI requirements?

What is the PSTI Act?

Which devices are impacted by the PSTI Act?

Unlocking

How do I get my PUK

Are phones bought from VOXI unlocked?

How do I unlock my phone?

Do I need to unlock my phone before activating my VOXI SIM?


Phones

  • Mobile phone deals
  • iPhone
  • Samsung phones
  • Refurbished phones

SIM Plans

  • SIM only deals
  • eSIM
  • Free SIM card
  • Unlimited data SIM
  • Activate SIM
  • Student SIM only deals

Help & Support

  • Contact us
  • Charges
  • Complaints
  • Joining and Set up
  • Accessibility
  • Help

VOXI

  • Blog
  • VOXI Drop
  • Coverage map
  • Friends with benefits
  • VOXI For Now - Social Tariff
  • Why VOXI
  • Service providers

Our brands

  • Vodafone UK
  • Talkmobile
  • VodafoneThree
  • Three UK
  • SMARTY

    © 2026 Vodafone Limited, trading as VOXI is authorised and regulated by the Financial Conduct Authority for consumer credit (Financial Services Registry No.712210). Registered in England, Registered No.1471587 Registered office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Vodafone Limited, trading as VOXI acts as a credit broker and not a lender, exclusively for PayPal Credit. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD. Terms and conditions apply. Credit subject to status, UK residents only, PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.

    VOXI has been recognised as a Which? Recommended Provider for Mobile Networks (April 2022, April 2023 and April 2024). Which? is an independent consumer body and makes recommendations based exclusively on test and survey results. For more information, see which.co.uk/best-mobile-networks

    © 2026 You cannot partially return an order; if you purchase both SIM and handset together and wish to return within 14 day cooling off period, you must return both. Eligibility, terms & conditions apply: voxi.co.uk/terms.