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Are phones bought from VOXI unlocked?
Our devices are already unlocked. Try using a SIM from another network in your phone before requesting a code - if it works, your phone is already unlocked.
Phones from the following companies are always sold unlocked: Apple, Google, OnePlus, Oppo, Xiaomi.
Do I have to pay with PayPal Credit?
If you want to split the cost of your phone into flexible monthly payments, then yes, you’ll have to pay through PayPal Credit. All you’ll need is a PayPal account. However if you don’t have an existing PayPal account, you can create one as part of the PayPal Credit application. Otherwise, you can pay for your phone in full upfront with a debit or credit card.
How can I get 5G on VOXI?
You'll need one of our 5G-ready plans and a 5G phone to connect to our 5G network. You'll also need to be in an area that has 5G coverage. If you're using a 5G-enabled phone in an area that doesn't have 5G coverage, it will automatically swap to 4G, 3G or 2G - depending on the signal that's available. Your 5G phone will then automatically reconnect to the 5G network once you're back in a 5G area.
What network does VOXI use?
VOXI is a Vodafone brand so we’re powered by the same fast, reliable network at home and abroad. And considering that Vodafone has been crowned Mobile Network of the Year two years running by Trusted Reviews, you can be extra sure you’ll get amazing coverage almost everywhere you go.
What factors affect network coverage?
Whatever network you’re on, your mobile signal can sometimes be less than perfect. But mobile signal issues aren’t always caused by how far you are from the nearest mobile phone mast. Sometimes signal blackspots can happen because of the location of the building you’re in, or the building itself. All mobile phone networks around the world suffer from them. You can experience them wherever you are, even in cities with lots of mobile phone masts. As well as this, we may need to do maintenance to fix a fault or improve our service from time to time. If you’re experiencing a problem with the network, please use our Network Coverage Checker to see if we’re already working on it.
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© 2024 Vodafone Limited, trading as VOXI is authorised and regulated by the Financial Conduct Authority for consumer credit (Financial Services Registry No.712210). Registered in England, Registered No.1471587 Registered office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Vodafone Limited, trading as VOXI acts as a credit broker and not a lender, exclusively for PayPal Credit. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. Terms and conditions apply. Credit subject to status, UK residents only, PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.
VOXI has been recognised as a Which? Recommended Provider for Mobile Networks (April 2022, April 2023 and April 2024). Which? is an independent consumer body and makes recommendations based exclusively on test and survey results. For more information, see here.
Savings on handsets: From 20/09/2024 - 15/10/2024, subject to availability at advertised price, Motorola Edge 50 Pro: Was £615.60, now £331.20, save £284.40. Samsung S23 128GB: Was £756, now £421.20, save £334.80. Samsung S23 256GB: Was £810, now £475.20, save £334.80. Samsung Galaxy Z Fold6: Was £1962, now £1540.80, save £421.20. Samsung Galaxy S24 Ultra 256GB: Was £1447.20, now £961.20, save £486. Samsung Galaxy S24 Ultra 512GB: Was £1612.80, now £1126.80, save £486. From 25/09/2024 – 15/10/2024, subject to availability at advertised price, Google Pixel 9 128GB: Was £871.20, now £572.40, save £298.80. Google Pixel 9 256GB: Was £979.20, now £680.40, save £298.80. Google Pixel 9 Pro XL 128GB: Was £1198.80, now £900, save £298.80. Google Pixel 9 Pro XL 256GB: Was £1306.80, now £1008, save £298.80. Google Pixel 9 Pro XL 512GB: Was £1440, now £1141.20, save £298.80. From 25/09/2024 – 24/10/2024, subject to availability at advertised price, Honor 200 Pro: Was £781.20, now £507.60, save £273.60. From 04/10/2024 – 15/10/2024, subject to availability at advertised price, Samsung Galaxy A35 128GB: Was £352.80, now £295.20, save £57.60. From 04/10/2024 – 24/10/2024, subject to availability at advertised price, Samsung Galaxy S24 FE 128GB: Was £778.80, now £543.60, save £235.20. Samsung Galaxy S24+ 256GB: Was £1112.40, now £810, save £302.40. Samsung Galaxy S24+ 512GB: Was £1227.60, now £925.20, save £302.40. From 04/10/2024 – 07/11/2024, subject to availability at advertised price, Honor 90 Smart 128GB: Was £212.40, now £158.40, save £54. From 11/10/2024 – 31/10/2024, subject to availability at advertised price, Motorola Razr 50 Ultra: Was £1000.80, now £698.40, save £302.40. From 11/10/2024 – 07/11/2024, subject to availability at advertised price, Motorola Edge 50 Neo: Was £538.81, now £352.80, save £186.01.Pay in full or by PayPal Credit in 12/24/30/36 months, or pay in 3. Subject to, application, status & credit check. 18+ UK resident. Pay in 3 is a form of credit. See ‘payment breakdown’ for more details. New customers must buy with min. £10 Sim Plan. You cannot partially return an order; if you purchase both SIM and handset together and wish to return within 14 day cooling off period, you must return both. Eligibility, terms & conditions apply: voxi.co.uk/terms
*VOXI Extra 50GB and Extra 200GB data offer on selected plans: Offer ends 28/11/2024. £12 plan was 25GB, now 75GB plus Unlimited Video. Unlimited Video included in £12p/m plan. After 28/11, £12 plan offer will revert to 25GB, without unlimited video. Subscription fees for video streaming not included. £20 plan was 100GB, now 300GB. Offer on data allowance will continue until you change or cancel your plan. Subject to 20GB roaming fair use with Roaming Pass. Selected UK apps and websites only. Voice/video calls excluded. Terms apply: voxi.co.uk/terms Terms also apply, see: https://www.voxi.co.uk/terms-conditions
FWB Double Rewards: Friends with Benefits Double Rewards starts at 09:01 on 19.08.2024 and ends at 23:59 28.10.2024. You must refer your friend within this period, and they sign up to VOXI. Both you and your referred friend can claim an Amazon.co.uk Gift Card, Just Eat Gift Card or cash via PayPal (‘Reward’) once you and your friend have been VOXI customers for two months & made two consecutive monthly payments. Within this Double Rewards offer period, the following Reward amounts are given to both you and your friend if you friend selects the following SIM plan: £10/£12 plan is a £20 Reward, £15 plan is a £30 Reward, £20/ Unlimited plan is a £40 Reward.